SmartSuite for the Head of PMO
The Head of PMO owns the project and programme management office: delivery standards, governance gates, portfolio reporting and the capacity and benefits view leadership uses to decide what to fund. They make delivery predictable and visible across every initiative.
What you own
- Set delivery methodology, governance gates and reporting standards
- Run portfolio prioritisation and investment reviews with executives
- Oversee programme and project health, risks and escalations
- Manage delivery capacity and resource allocation
- Track benefits realisation against business cases
- Report portfolio status to the executive team and board
Where the role sits
Each name opens that role's page.
Reports to
Direct reports
Works closely with
GRC processes
The shared GRC process map, highlighted for this role.
Owns
accountable for the process
Touches
contributes or approves
Depends on
consumes its output
How SmartSuite helps, suite by suite
Each card is the persona record from that suite's Users tab.
How they use SmartSuite
Portfolio reporting
monitors investment performance across programs.
Benefit tracking
compares spend to outcome delivery.
Benefit tracking
compares spend to outcome delivery.
How they use SmartSuite
Standardization
Enforces consistent project structure and reporting.
Reporting cadence
Reviews health across projects with dashboards.
Governance
Monitors risks, dependencies, and escalations.
How they use the Portfolio & Financial Management suite
Program tracking
Monitors initiatives and programs connected to strategic objectives with clear milestone visibility.
Risk monitoring
Tracks dependencies, risks, and execution blockers that impact strategic delivery.
Status reporting
Produces consolidated portfolio updates tied to OKRs and strategic themes.
Suites that serve this role
How SmartSuite supports this role
Intake. Runs project intake and approvals with scoring against strategy so the portfolio is built from comparable cases.
Planning. Holds every programme and project plan, milestone and dependency in one structure.
Financials. Tracks budgets, actuals and forecasts per initiative and across the portfolio.
Risk issues. Escalates project risks and issues to the portfolio view with owners and dates.
Reporting. Produces portfolio dashboards and executive status reports from live project data.
Industry reference
The PMI's PMBOK Guide (7th edition) and Standard for Portfolio Management, and Axelos's P3O guidance on portfolio, programme and project offices, define the practices the Head of PMO sets, with regulated sectors adding change-governance and record-keeping expectations through SOX, DORA and public sector capital-programme rules.
In their words
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