SmartSuite for the Policy and Governance Manager
The Policy and Governance Manager owns the policy lifecycle: drafting standards, review and approval routing, publication, employee attestation and periodic review. They keep every policy current, approved and traceable to the obligations and controls it implements.
What you own
- Maintain the policy framework, templates and document hierarchy
- Manage drafting, review, approval and publication of policies
- Run attestation campaigns and track acknowledgements
- Schedule periodic reviews and manage exceptions
- Map policies to obligations, frameworks and controls
- Maintain audit-ready records of versions and approvals
- Report policy status and attestation completion
Where the role sits
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Reports to
Direct reports
Works closely with
GRC processes
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Owns
accountable for the process
Touches
contributes or approves
Depends on
consumes its output
How SmartSuite helps, suite by suite
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How they use the Legal Operations suite
Policy lifecycle management
Drafts, reviews, publishes, and updates policies.
Attestation tracking
Monitors employee acknowledgments and completion status.
Governance reporting
Provides audit-ready policy and compliance evidence.
How they use the Compliance Management suite
Policy lifecycle governance
Manages drafting, review, approval, and publication of policies.
Attestation tracking
Monitors employee acknowledgments and completion status.
Documentation control
Maintains audit-ready records of policy versions and approvals.
How they use SmartSuite
Suites that serve this role
Products this role uses most
How SmartSuite supports this role
Policy management. Manages drafting, review, approval and publication of policies with version control, automated review scheduling and attestation tracking.
Compliance management. Maps each policy to the obligations and controls it implements so framework gaps surface when a policy lapses.
Issues and actions. Tracks policy exceptions and overdue reviews as actions with owners and dates.
Reporting. Reports attestation completion and policy currency by department.
Industry reference
ISO 37301:2021 requires documented, controlled and reviewed policies (clause 7.5), and COSO's 2013 framework deploys control through policies and procedures (Principle 12). Every major control framework carries the same expectation: ISO/IEC 27001 clause 5.2 and Annex A, NIST SP 800-53's policy controls in each family, and PCI DSS Requirement 12.
Sector rules set retention and attestation. HIPAA requires written policies kept for six years (45 CFR 164.316); FINRA Rule 3110 requires written supervisory procedures; the OCC's heightened standards expect board-approved policies at large banks; FedRAMP and CMMC require evidence that policies are reviewed on a cycle.
In their words
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