Effective Date: November 1, 2020
Any questions about the policy should be sent to support@smartsuite.com
SmartSuite Processors
SmartSuite uses a range of third party service providers to assist with its data processing activities. When we work in our capacity as a data processor with these service providers, the service provider is a Subprocessor of SmartSuite.
This page lists each Subprocessor, the services they provide to us, and their location. Before engaging with a Subprocessor, SmartSuite performs due diligence, which includes security and legal analysis. Each Subprocessor is subject to contract terms that enforce compliance with applicable data protection laws.
SmartSuite currently uses the following Subprocessors:
Sub Processor
Activities
Personal Data
Location(s)
Sub Processor
Amazon Web Services
Activities
Infrastructure (Cloud Service Provider)
Personal Data
Personal Data
Location(s)
USA, Brazil, Germany, India, Australia, South Korea
Sub Processor
Chargebee
Activities
Billing
Personal Data
Account billing information
Location(s)
USA
Sub Processor
Intercom
Activities
External communication, documentation
Personal Data
Name, account id
Location(s)
USA
Sub Processor
Stripe
Activities
Payment processing
Personal Data
Account billing information
Location(s)
USA
Sub Processor
Auth0
Activities
Authentication
Personal Data
email
Location(s)
USA
Sub Processor
Google
Activities
Google Maps
Personal Data
NA
Location(s)
USA
Sub Processor
Atlassian StatusPage
Activities
System Status Reporting
Personal Data
NA
Location(s)
USA
Sub Processor
FileStack
Activities
File Storage
Personal Data
NA
Location(s)
USA