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Product Overview
Manage the Full Lifecycle of IT Assets Across Your OrganizationSmartSuite’s IT Asset Management software provides a structured, scalable system to track, manage, and optimize IT assets across their entire lifecycle. It enables organizations to maintain full visibility and control over hardware, software, and infrastructure assets.Teams can manage:Hardware assets (devices, servers, equipment)Software and licensesCloud and infrastructure resourcesAsset ownership and usageWith a centralized system of record, organizations can track assets from procurement through deployment, usage, and retirement—ensuring consistency, accuracy, and auditability.SmartSuite delivers real-time visibility into asset inventory and status, enabling teams to monitor usage, reduce waste, and ensure assets are properly managed and maintained.As part of SmartSuite’s connected platform, IT Asset Management integrates directly with:Enterprise Assets & Structure for enterprise-wide asset contextConfiguration Management (CMDB) for system relationshipsService Desk & Request Portal for asset-related requestsIncident and problem management workflowsVendor and contract management processesThis ensures asset data is actively used across operational workflows—not siloed.The product supports a wide range of use cases, including:IT asset inventory and trackingLifecycle management and asset optimizationLicense and compliance trackingAsset-based service and support workflowsThe result is an IT asset management system that is:Comprehensive and lifecycle-drivenVisible and actionable across teamsAligned with operational and financial control
Core Capabilities
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Asset Inventory ManagementMaintain a centralized inventory of hardware, software, and infrastructure assets.
Lifecycle ManagementTrack assets from procurement through deployment, maintenance, and retirement.
Ownership & Assignment TrackingAssign assets to users, teams, and business units for accountability.
Software & License ManagementManage software usage, licensing, and compliance.
Asset Status & Utilization TrackingMonitor asset usage, condition, and availability in real time.
Integration with CMDB & SystemsConnect assets to configuration items and system relationships.
The IT Asset LifecycleSmartSuite supports the full lifecycle of IT assets — from acquisition through retirement — ensuring visibility and control at every stage.
Procure AssetsAcquire hardware, software, and infrastructure resources.
Deploy & AssignDeploy assets and assign ownership across teams.
Monitor & MaintainTrack usage, performance, and maintenance activities.
Optimize & ManageAnalyze utilization and optimize asset allocation.
Retire & ReplaceDecommission assets and manage lifecycle transitions.
Who Uses This Solution
IT Asset Management supports IT, operations, and finance teams responsible for managing and optimizing technology assets.
Frequently Asked Questions
Answers to common questions about SmartSuite’s pricing models, plan options, and onboarding programs.
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