Legal Matter Management
Track, manage, and govern legal work — with full visibility into matters, cases, and legal operations across the organization.
Product Overview
Centralize Legal Work and Manage Matters Across the Organization
SmartSuite’s Legal Matter Management solution provides a structured, scalable system to track and manage all legal work across the organization. It enables legal teams to move from fragmented tracking and email-based coordination to a centralized, governed system of record.
Organizations can manage:
- Legal cases and matters
- Internal legal requests and advisory work
- Disputes, investigations, and compliance reviews
- Legal tasks, deadlines, and documentation
With a centralized matter system, legal teams gain full visibility into workload, status, and outcomes across all legal activities.
SmartSuite delivers real-time coordination and tracking, ensuring that all legal work is managed consistently and efficiently.
As part of SmartSuite’s connected platform, Legal Matter Management integrates directly with:
- Legal Requests & Intake for case initiation
- Contract Lifecycle Management (CLM) for contract-related work
- Vendor Management Hub for third-party matters
- Risk & Compliance workflows for governance alignment
- Reporting & Analytics for performance insights
This ensures legal matters are not siloed—but part of a connected legal operations system.
The result is a matter management system that is:
- Centralized and auditable
- Structured and scalable
- Transparent across legal operations
What is Legal Matter Management?
Legal Matter Management is the process of tracking and managing legal work, including cases, advisory requests, disputes, and investigations. It provides a structured system for organizing, executing, and monitoring legal activities across an organization.
Core Capabilities
SmartSuite’s Legal Matter Management product provides the capabilities required to manage legal work across the organization.
Matter & Case Tracking
Manage all legal work in a centralized system.
Task & Workflow Management
Track tasks, deadlines, and progress within each matter.
Document & Evidence Management
Store and manage legal documents and case materials.
Collaboration & Communication Tools
Coordinate work across legal and business teams.
Integration with Contract & Legal Intake
Connect matters to related requests and contracts.
Compliance & Risk Tracking
Align legal work with governance requirements.
Audit Trails & Activity History
Maintain full traceability of all legal activity.
Real-Time Dashboards & Reporting
Monitor workload, status, and performance.
Role-Based Access Control
Ensure secure and controlled access to sensitive data.
The Legal Matter Lifecycle
SmartSuite supports the lifecycle of legal work — from intake through execution and resolution.
Initiate Matter
Create matter from legal intake or internal request.
Define Scope & Assign Ownership
Set responsibilities and timelines.
Execute Legal Work
Manage tasks, documents, and collaboration.
Monitor Progress & Risk
Track status and identify issues.
Resolve & Archive
Close matter and retain documentation for future reference.
Connected Legal Ops Ecosystem
SmartSuite connects legal matters with contracts, intake workflows, and compliance processes — ensuring full lifecycle visibility.
Capture and manage legal requests with structured intake, automated workflows, and real-time visibility.
SmartSuite centralizes AI governance—track models, assess risk, and ensure compliance across your enterprise in one connected platform.
Who This Product Is For
Legal Matter Management supports teams responsible for managing legal work across the organization.
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Frequently Asked Questions
Answers to common questions about SmartSuite’s pricing models, plan options, and onboarding programs.
Legal matter management is the process of tracking and managing legal work, including cases, disputes, and advisory activities. It ensures that legal work is organized, visible, and executed efficiently. Without a structured system, legal teams often struggle with fragmented tracking and lack of visibility. SmartSuite provides a centralized platform to manage all legal matters. By connecting workflows and data, organizations gain full control over legal operations. The result is improved efficiency, reduced risk, and better legal outcomes.
SmartSuite provides a single system where all legal matters are created, tracked, and managed. This ensures that all work is visible and organized consistently. By centralizing data, SmartSuite eliminates duplication and improves coordination. The result is a more efficient legal operations system.
SmartSuite enables teams to assign tasks, set deadlines, and track progress within each matter. Automated notifications ensure that work stays on track. This improves accountability and efficiency. The result is better task management and execution.
SmartSuite enables legal teams to collaborate with business stakeholders within a shared platform. This improves communication and coordination. The result is faster and more effective legal work.
SmartSuite connects matters with legal intake and contract workflows, ensuring seamless transitions between processes. This eliminates silos and improves efficiency. The result is a connected legal operations system.
Yes. SmartSuite supports high volumes of legal work across departments and regions. It provides scalable workflows and centralized visibility. The result is an enterprise-ready solution.
SmartSuite offers dashboards that track workload, status, and performance metrics. This enables better decision-making and resource allocation. The result is improved visibility and efficiency.
SmartSuite improves outcomes by providing structure, visibility, and integration across legal workflows. This enables organizations to operate more efficiently and reduce risk. The result is stronger legal operations and business support.
Centralize Legal Work and Improve Operational Efficiency
SmartSuite helps you manage legal matters, track progress, and improve visibility across your legal operations.