Title

The System of Record for People, Roles, and Relationships Across the InstitutionSmartSuite’s People Operations Hub serves as the institutional directory and relationship engine for higher education. It provides a master record for every individual the institution interacts with — including students, faculty, staff, researchers, and affiliates — and connects them to departments, programs, courses, teams, and lifecycle workflows.By combining People, Departments, Roles & Affiliations, and Teams into a unified relational model, SmartSuite replaces fragmented spreadsheets, HR exports, and disconnected rosters with a single source of truth.The solution is built around four core objects:People — Master record for every individual with identity, role type, lifecycle status, and onboarding/offboarding dataDepartments — Academic and administrative units with leadership, structure, and associated personnelRoles & Affiliations — Time-bound relationships connecting people to programs, courses, departments, and responsibilitiesTeams — Operational groups such as advising teams, research groups, committees, and project teamsThese objects power every major workflow across the institution, including:Curriculum & SchedulingAssessment & AccreditationResearch & GrantsFinance & AdministrationStrategic PlanningSmartSuite delivers real-time visibility into who is connected to what, enabling institutions to manage staffing, roles, and responsibilities with clarity and precision.The result is a People Operations system that is:Centralized and authoritativeTime-aware and relationship-drivenFoundational to every institutional workflow.