SmartSuite for the Business Continuity Analyst
The Business Continuity Analyst supports the resilience programme with data collection, test coordination, reporting and performance analysis. They aggregate BIA data, test results and plan updates, run notifications for testing cycles and build dashboards of recovery times and readiness.
What you own
- Collect and validate BIA data and plan updates
- Coordinate testing cycles, notifications and assignments
- Aggregate test results and track completion
- Maintain the dependency and asset data behind plans
- Build dashboards of recovery times, compliance rates and maturity
- Prepare programme reporting for the resilience lead
Where the role sits
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Reports to
Direct reports
Works closely with
GRC processes
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Owns
accountable for the process
Touches
contributes or approves
Depends on
consumes its output
How SmartSuite helps, suite by suite
Each card is the persona record from that suite's Users tab.
How they use SmartSuite
Data Collection & Scoring
Aggregates BIA data, test results, and plan updates in a unified system.
Workflow Coordination
Manages notifications, assignments, and progress tracking for testing cycles.
Analytics & Insights
Creates dashboards showing recovery times, compliance rates, and maturity benchmarks.
Suites that serve this role
Products this role uses most
How SmartSuite supports this role
Operational resilience. Aggregates BIA data, test results and plan updates in a unified system and manages notifications and assignments for testing cycles.
Issues and actions. Tracks testing follow-ups and plan gaps with owners and dates.
Reporting. Creates dashboards showing recovery times, compliance rates and maturity benchmarks.
Industry reference
ISO 22301:2019 requires business impact analysis data, plan records and exercise results to be documented and reviewed, which is the analyst's workload. The BCI Good Practice Guidelines describe the BIA method and the metrics, such as recovery time objectives and maximum tolerable periods of disruption, that the analyst tracks.
Regulators sample the records: FFIEC examiners and DORA supervisors in financial services, CMS surveyors checking emergency-preparedness testing in healthcare, FEMA continuity assessments in the public sector, and SOC 2 auditors reviewing availability evidence at technology providers.
In their words
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