Governance, risk and compliance

SmartSuite for the Chief Privacy Officer

The Chief Privacy Officer sets the enterprise privacy strategy and ensures personal data is processed lawfully across every jurisdiction the organisation operates in. They oversee the privacy programme, its risks and incidents, and report readiness to the board and regulators.

What you own

  • Set the privacy strategy, policies and programme governance
  • Oversee compliance with GDPR, CCPA and other data protection regimes
  • Monitor privacy risks, assessments and remediation across the organisation
  • Oversee privacy incident response and breach notification decisions
  • Govern data processing agreements and cross-border transfers
  • Report privacy posture to executives, the board and regulators
  • Sponsor privacy-by-design in products and projects

Where the role sits

Each name opens that role's page.

Reports to

Chief Executive Officer

Chief Executive Officer

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General Counsel

General Counsel

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Direct reports

Data Protection Officer

Data Protection Officer

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Privacy Program Manager

Privacy Program Manager

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Privacy Counsel

Privacy Counsel

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Works closely with

Chief Compliance Officer

Chief Compliance Officer

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Chief Information Security Officer

Chief Information Security Officer

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General Counsel

General Counsel

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Chief Data and AI Officer

Chief Data and AI Officer

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GRC processes

The shared GRC process map, highlighted for this role.

Owns

accountable for the process

privacy, reporting

Touches

contributes or approves

risk, compliance, third-party, ai-governance, issues-actions

Depends on

consumes its output

policy, audit

How SmartSuite helps, suite by suite

Each card is the persona record from that suite's Users tab.

How they use the Privacy Management suite

Program oversight

Monitors privacy activities, risks, and compliance status across the organization.

Risk & incident visibility

Reviews privacy incidents, investigations, and remediation progress.

Executive reporting

Delivers board- and regulator-ready summaries with real-time data.

Suites that serve this role

How SmartSuite supports this role

Privacy. Centralises the privacy programme so the CPO sees processes, risks, DPIAs, DSARs and outcomes across the organisation from one dashboard.

Risk management. Keeps privacy risks in a scored register linked to controls and mitigations, with incident and investigation status visible in the same place.

Third-party risk. Tracks processors and data-handling vendors with their assessments and contract terms.

AI governance. Links AI use cases that process personal data to privacy assessments and approvals.

Reporting. Delivers board- and regulator-ready privacy summaries from real-time data.

Industry reference

GDPR sets the global baseline for the programme the CPO owns: lawful basis, data subject rights, impact assessments, records of processing and breach notification within 72 hours. The NIST Privacy Framework (2020) and ISO/IEC 27701 give the operating structure, and the IAPP's CIPM body of knowledge describes the role itself.

Sector rules layer on top. Financial institutions follow the GLBA Privacy Rule and state laws such as CCPA/CPRA; healthcare providers and their business associates follow the HIPAA Privacy Rule; US federal agencies answer to the Privacy Act of 1974 and the E-Government Act's privacy impact assessments. Technology companies operating in Europe also face ePrivacy rules and cross-border transfer requirements.

In their words

Related roles

Chief Executive Officer

Chief Executive Officer

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General Counsel

General Counsel

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