One platform for GRC, IT, projects, and business operations.
SmartSuite provides a secure, scalable, AI-powered platform for standardizing workflows across your organization. Unite data, teams, and systems in one governed environment—reducing tool sprawl, improving visibility, and powering end-to-end execution with intelligent automation and enterprise-grade reliability.
Work Smarter With Connected Workflows
SmartSuite is an AI-native work platform that connects the workflows that run your business. You can think of SmartSuite as a Work Operating System (Work OS)—a unified foundation for data, automation, AI, permissions, and reporting that helps teams build, manage, and scale work across the organization.
SmartSuite includes purpose-built solution suites across four core solution areas. Teams typically start in one area—and expand as workflows connect:
- Governance, Risk, Compliance and Resilience
Unify risk, compliance, audit, third-party risk, operational resilience, business continuity, regulatory readiness, privacy, AI governance and ESG.
- IT Service Management (ITSM)
Manage incidents, changes, requests, assets, and service operations—with connections to evidence, issues, and remediation.
- Project & Portfolio Management
Unify portfolio reporting across projects and initiatives—so teams stay aligned on priorities and leaders can track progress against OKRs in real time.
- Business Operations
Manage sales, marketing, product, operations, human resources, procurement, and more—across teams and departments.
Built for regulated environments with SOC 2 Type II, ISO 27001, GDPR, and HIPAA alignment to support security, privacy, and compliance requirements.
Deploy on secure U.S. and EU data centers to support data residency, sovereignty, low latency access, and enterprise-grade uptime backed by modern cloud infrastructure.
Built for startups, mid-sized teams, and global enterprises, SmartSuite scales with consistent performance, governance controls, and centralized administration as your organization grows.
Localized in 15 languages so global teams collaborate in a familiar experience while keeping workflows, permissions, and reporting consistent across the organization.
Customers in 100+ countries use SmartSuite to run GRC, IT, project, and business workflows on our work platform.
The Problem we Solve
SmartSuite helps to connect and manage workflows across teams.
When the systems teams rely on aren’t connected, work becomes harder than it should be—handoffs break down, ownership gets fuzzy, and visibility disappears.
- Tool sprawl across teams
- Data silos across teams
- Manual workflows and handoffs
- Fragmented team collaboration
- Poor leadership reporting
- No single source of truth
- High total cost ownership
- Unclear access and permissions
SmartSuite connects workflows on a unified work platform that brings consistency to how work is designed, executed, and measured—so people can work smarter.
- One platform, fewer tools
- Connected workflows
- Automated workflows
- Collaboration in context
- Real-time reporting
- Single source of truth
- Lower total cost (TCO)
- Clear access controls
SmartSuite Solutions
Productized, enterprise-ready Solutions you can deploy fast—and expand as adoption grows.
GRC & Resilience
SmartSuite is a connected system for governance, risk, compliance, and resilience — bringing audit, compliance, cyber risk, third-party risk, privacy, ESG, and continuity together with shared controls, evidence, and reporting.
IT & Service Operations
SmartSuite is a connected system for IT service management and operations — bringing incidents, requests, changes, assets, and service workflows together with shared automation, visibility, and reporting.
Project & Portfolio Management
SmartSuite is a connected system for project and portfolio management — bringing demand intake, planning, delivery, and resource management together with shared visibility, automation, and reporting.
Business Operations
SmartSuite is a connected system for business operations — bringing cross-functional requests, approvals, processes, and execution workflows together with shared automation, visibility, and reporting.
The Platform Behind Every SmartSuite Solution
The SmartSuite platform consists of 8 interconnected frameworks that provide a foundation for building, automating, managing and governing connected workflows.
Build structured, relational data models that keep workflows consistent and scalable.
Design and tailor workflows visually with clear steps and intuitive experiences.
Embed AI into workflows to accelerate work, support decisions, and automate complex steps.
Enable contextual collaboration with comments, files, notifications, and external access—governed by permissions.
Visualize and analyze data with dashboards, charts, and real-time reporting across the workspace.
An ROI That Compounds With Adoption
Successful organizations optimize for long-term value — faster rollouts, fewer systems to manage, and pricing that supports adoption over time. SmartSuite is built to compound your return on investment (ROI) as usage expands.
Launch in weeks, not quarters.
SmartSuite accelerates rollout with ready-to-deploy Solution Suites and proven onboarding services that guide teams from kickoff to production.
Instead of lengthy build cycles and custom development, you start with a best-practice foundation, configure without code, and go live quickly with confidence.
As adoption grows, teams can expand workflows on the same platform—so value increases without starting over.
Customize without code.
SmartSuite lets process owners tailor workflows, forms, dashboards, and automations without writing code—so the platform fits how your business actually operates.
SmartSuite reduces reliance on developers by enabling business teams to make changes as needs evolve, while IT maintains control through permissions, governance, and standardization.
SmartSuite keeps value compounding because every improvement becomes reusable across teams and use cases—without rebuilding or buying another tool.
Replace point solutions with one platform.
SmartSuite helps you consolidate scattered tools into one connected platform—so teams can manage risk, IT, projects, and operations without switching systems.
SmartSuite keeps data, permissions, and reporting consistent across workflows, making it easier to govern work and share insights across teams.
SmartSuite reduces administrative overhead as adoption grows—so every new use case increases value without adding another tool to manage.
Flexible contracts that support adoption.
SmartSuite supports adoption with flexible plans and pricing designed for how organizations actually roll out—starting with one team or use case, then expanding as value is proven.
SmartSuite grows with customers by delivering outcomes—not through lock-ins, forced bundles, or disruptive renegotiation cycles that slow down momentum.
SmartSuite makes expansion a business decision driven by results, so return on investment (ROI) increases as usage expands—without commercial friction getting in the way.
Lower total cost without tradeoffs.
SmartSuite typically delivers a 25–40% lower subscription cost than comparable solutions for similar scope, while still supporting enterprise-grade needs. And because you can consolidate multiple workflows on one platform, you reduce services dependency, admin burden, and integration maintenance over time.
Investment that compounds year after year.
On average, SmartSuite reinvests ~60% of revenue into R&D to deepen the platform and accelerate innovation. The result is compounding value: customers can expand capabilities year after year on the same foundation without disruptive migrations.
Bring Intelligence to Every Workflow in Your Business
SmartSuite AI Workflow Agents can act on your behalf to move work forward—summarizing updates, drafting content, classifying requests, and triggering next steps. Govern models, access, and outcomes from a centralized AI Control Center.
Meet Your SmartSuite AI Assistants
Each assistant plugs into your workflows to reduce manual work, improve consistency, and keep execution moving.
Solutions That Scale With Your Business
Start with the SmartSuite Startup Solution Suite—covering the core workflows founders need to run the business, all in one platform. Manage fundraising, planning, hiring, product, sales, marketing and operations with everything connected.
Trusted by Security Teams
All SmartSuite traffic is HTTPS encrypted, and data at rest is encrypted using AES-256.
SmartSuite AI is designed with governance controls to help align usage with your security requirements and data handling policies.
Centralized admin controls, workspace roles, and audit-ready oversight help ensure the right people have the right access.
Monitoring and alerting help maintain platform reliability and support timely investigation of unusual activity or service issues.
SmartSuite runs on PCI-compliant AWS infrastructure, using secure services to help protect payment and transaction data.
Security is embedded across design, development, testing, and deployment as part of SmartSuite’s application development lifecycle.
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