Governance, risk and compliance

SmartSuite for the Compliance Manager

The Compliance Manager runs day-to-day compliance for a domain or set of frameworks: aligning risks, controls and obligations, preparing evidence for reviews and monitoring remediation. They are the working link between compliance, risk, audit and the business.

What you own

  • Maintain the obligations and control mapping for their domain
  • Coordinate control testing and evidence collection with control owners
  • Prepare evidence packs for internal and external reviews
  • Monitor open issues and verify remediation progress
  • Align risks, controls and regulatory obligations with the risk function
  • Support audits, examinations and certification cycles
  • Report compliance status for their domain

Where the role sits

Each name opens that role's page.

Reports to

Compliance Director

Compliance Director

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Direct reports

Compliance Analyst

Compliance Analyst

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Works closely with

Risk Manager

Risk Manager

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Audit Manager

Audit Manager

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Control Owner

Control Owner

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Third-Party Risk Manager

Third-Party Risk Manager

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Privacy Program Manager

Privacy Program Manager

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GRC processes

The shared GRC process map, highlighted for this role.

Owns

accountable for the process

compliance

Touches

contributes or approves

issues-actions, audit, third-party, risk, reporting

Depends on

consumes its output

policy, privacy

How SmartSuite helps, suite by suite

Each card is the persona record from that suite's Users tab.

How they use the Supply Chain Operations suite

Risk identification

Tracks supplier, logistics, and operational risks.

Compliance oversight

Monitors regulatory and internal requirements.

Remediation tracking

Ensures corrective actions are completed.

How they use the Real Estate Operations suite

Compliance monitoring

Tracks inspections, certifications, and regulatory tasks.

Risk identification

Flags recurring issues and high-risk properties.

Audit preparation

Produces complete compliance histories on demand.

How they use SmartSuite

Audit readiness

Centralizes contracts, approvals, and supplier data for review.
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Policy compliance

Automates validation workflows to ensure purchases align with policy thresholds.

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Risk monitoring

Tracks supplier compliance, certifications, and third-party assessments.

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How they use the Privacy Management suite

Risk analysis

Identifies and tracks privacy-related risks.

Control validation

Monitors testing and mitigation effectiveness.

Audit support

Prepares evidence for internal and external reviews.

How they use the Internal Audit Management suite

Risk alignment

Links enterprise risks to audit findings for unified risk/audit visibility.

Remediation oversight

Tracks corrective action plans, owners, and milestones.

Shared dashboards

Provides leadership with combined GRC and audit insights.

How they use the Third Party Risk Management suite

Policy alignment

Maps vendor controls, documents, and certifications to compliance frameworks.

Audit preparation

Aggregates evidence required for internal or external regulatory reviews.

Issue management

Monitors open issues and verifies remediation progress.

Suites that serve this role

How SmartSuite supports this role

Compliance management. Maps vendor and internal controls, documents and certifications to compliance frameworks, giving a single source of truth for evidence.

Internal audit. Aggregates the evidence required for internal and external regulatory reviews and prepares it for auditors.

Third-party risk. Monitors vendor evidence, certifications and remediation so third-party engagements meet policy and regulatory obligations.

Issues and actions. Monitors open issues and verifies remediation progress with linked records and reminders.

Reporting. Provides shared dashboards combining compliance, risk and audit status for leadership.

Industry reference

ISO 37301:2021 and ISACA's compliance practice guidance describe the manager's loop: map obligations to controls, test on a schedule, keep evidence and track findings to closure. The same evidence pack serves multiple frameworks when controls are mapped once.

What the frameworks are depends on sector. Banks map to FFIEC and prudential rules; healthcare organisations to HIPAA and state licensure; public sector bodies to NIST SP 800-53 and FedRAMP; technology companies to SOC 2, ISO/IEC 27001, PCI DSS 4.0 and, increasingly, the EU's NIS2 and DORA.

In their words

Related roles

Compliance Director

Compliance Director

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