SOC 2 Compliance
Achieve and maintain SOC 2 compliance — with structured workflows, automated evidence collection, and continuous visibility into audit readiness.
Product Overview
Complete Your SOC 2 Attestation with Structure and Confidence
SOC 2 compliance is the process of demonstrating that an organization meets the Trust Services Criteria for security, availability, processing integrity, confidentiality, and privacy. SmartSuite’s SOC 2 Compliance software manages the whole program in one place, so organizations can complete their SOC 2 attestation and stay ready between reports.
Controls, tests, evidence, and findings are records linked to each other. Teams assign control owners, schedule tests, collect evidence against each control, and document every activity in a way that is repeatable, auditable, and defensible.
Unlike point solutions that cover only SOC 2, SmartSuite maps the same controls to ISO/IEC 27001:2022, NIST CSF 2.0, and internal governance models through Control Framework & Regulatory Libraries.
Dashboards show readiness by criterion, evidence completion, and open gaps, so the compliance lead sees what is missing weeks before the auditor asks.
SOC 2 Compliance is part of SmartSuite’s GRC suite, so SOC 2 data is linked to:
- Control frameworks and regulatory libraries
- Risk assessments and enterprise risk management
- Policy management and governance standards
- Issues and remediation workflows
- Incident and security event tracking
SOC 2 becomes a continuous program rather than a periodic exercise.
The product supports SOC 2 use cases including:
- SOC 2 readiness and gap assessment
- Control implementation and documentation
- Evidence collection and audit preparation
- Continuous monitoring and compliance maintenance
What is SOC 2 Compliance?
SOC 2 Compliance is a framework for managing and protecting customer data based on Trust Services Criteria such as security, availability, and confidentiality. It enables organizations to implement controls, demonstrate compliance, and maintain audit readiness.
Core Capabilities
SmartSuite’s SOC 2 Compliance product provides the capabilities required to manage SOC 2 programs end-to-end: control records, test workflows, evidence management, and reporting in one platform. Each capability links to other SmartSuite products, so risk, controls, and operational workflows share the same records.
SOC 2 Readiness Assessments
Assess current control coverage and identify gaps against the SOC 2 Trust Services Criteria.
Control Implementation & Tracking
Define, assign, and track SOC 2 controls across teams and systems.
Evidence Collection & Management
Attach evidence files to each control with Activity History recording who added or changed them.
Audit Preparation & Support
Organize documentation and workflows so the auditor’s requests are answered from the records.
Continuous Compliance Monitoring
Track control performance and compliance status between audits with scheduled tests.
Framework Mapping
Map SOC 2 controls to ISO/IEC 27001:2022, NIST CSF 2.0, and internal standards.
Dashboards & Compliance Analytics
Visualize readiness, control status, and audit progress on dashboards.
Workflow Automation
Automate evidence requests, reminders, approvals, and audit workflows.
Role-Based Access Control
Limit access to compliance data and workflows by team with granular permissions.
The SOC 2 Lifecycle
SmartSuite supports the full SOC 2 lifecycle, from readiness through continuous compliance, with linked workflows and dashboards.
Assess Readiness
Evaluate current controls and identify gaps against SOC 2 requirements.
Implement Controls
Define and implement required controls across systems and processes.
Collect Evidence
Gather and document evidence to support control effectiveness.
Audit & Validate
Prepare for and support SOC 2 audits with structured workflows and documentation.
Monitor & Maintain
Continuously monitor controls and maintain compliance between audit cycles.
Connected Risk Ecosystem
SmartSuite products share one GRC platform, so SOC 2 compliance is linked to risk, controls, and operational workflows. The SOC 2 Compliance product integrates with related products to provide a complete view of compliance and audit readiness.
Keep controls in one library and map them across frameworks to reduce duplication and enable a test-once, comply-many approach.
Centralize enterprise risk management with standardized assessments, dashboards, and linked workflows that align risk, controls, and mitigation across your organization.
Track and remediate issues across audits, risk, and compliance with structured workflows, clear ownership, and real-time visibility into resolution status.
Capture and resolve incidents with structured workflows, real-time visibility, and integrated response across risk, compliance, and operations.
Who This Product Is For
The SOC 2 Compliance product supports stakeholders across security, compliance, and operations, giving each role the records and workflows it needs.
Chief Information Security Officer
Compliance Manager
Security Analyst
Risk Manager
Internal Auditor
Executive / Board Member
Frequently Asked Questions
Answers to the questions readers ask most about this topic.
SOC 2 is an attestation framework from the AICPA that evaluates how an organization manages data against the Trust Services Criteria: security, availability, processing integrity, confidentiality, and privacy. SaaS and technology companies that handle customer data use a SOC 2 report to show enterprise buyers that their controls work. Without one, security questionnaires and procurement reviews take longer and deals stall. SmartSuite holds the controls, assessments, and evidence in linked records, so the program runs all year and the report draws on work already done.
The product includes a control library organized by the Trust Services Criteria, assessment workflows, and an evidence table linked to each control. Teams assign owners, set test schedules, and track progress on dashboards instead of spreadsheets. Each step, from readiness assessment to evidence review, is a record with an owner and a due date, which is what makes the timeline to a report visible.
Controls are records in a control library, each mapped to the Trust Services Criteria it satisfies and linked to its tests, evidence, and owner. Control records can also be mapped to ISO/IEC 27001:2022 or NIST CSF 2.0 through Control Framework & Regulatory Libraries, so one control serves several frameworks. When a criterion changes, the compliance lead edits the mapping once and every linked test and evidence request reflects it.
Evidence files are attached to the control or test record they support, with Activity History recording who uploaded or replaced each file and when. Automations request evidence from owners on a schedule and remind them as the due date nears. At audit time the auditor is given Viewer access to the evidence table, and reviews documents in place rather than from an export.
Continuous compliance comes from scheduled testing: each control carries a test frequency, and automations create the test record and notify the owner when it is due. Failed tests open an issue in Issues Management for remediation. Dashboards show which controls are current, overdue, or failing at any point in the year, so the next report is a summary of work already recorded.
SOC 2 controls are linked to risks in Enterprise Risk Management (ERM), to policies in Policy Management, and to audit workflows in Internal Audit Management, so the same control record serves each program. A risk assessment can point to the controls that mitigate it, and an internal audit can test them from the same evidence. The compliance team maintains one control set and reports on it from several angles.
Yes. A startup preparing its first Type I report and an enterprise managing several systems use the same tables, with permissions deciding who sees which controls and evidence. Automations handle evidence requests and test scheduling at any volume. Adding a product line or region means adding its systems and owners to the existing control set, not building a new program.
Audit readiness is a dashboard: controls tested, evidence complete, and gaps open, by Trust Services Criterion. Because evidence is collected on a schedule through the year, there is no scramble before fieldwork, and the auditor reviews records directly with Viewer access. Organizations complete SOC 2 attestations faster and stay ready between reports, which shortens security reviews with prospective customers.
Simplify SOC 2 and Build Continuous Compliance
SmartSuite delivers a complete GRC suite that connects SOC 2 with risk, controls, and operational workflows.