Boards don’t want dashboards, they want answers. Jon Darbyshire explores how frameworks like CRI and SmartSuite’s GRC Solution Suite are redefining risk transparency and board-level trust.
This month’s updates make SmartSuite smoother across desktop and mobile, with Conditional Fields, faster linked record creation, enhanced mobile navigation, UI improvements for clarity and speed, and more.
Are you trying to figure out if ServiceNow or BMC Helix is the better ITSM solution for your organization?
Are you trying to determine whether ServiceNow or Freshservice is the better ITSM solution for your organization?
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The August 2025 release brings some of the most transformative updates yet, combining intelligent automation with powerful customization options. Highlights include the new AI Assist: Custom Prompt (BETA) for building AI-powered workflows, enhanced record layouts with tabs and conditional tabs, seamless PDF generation via DocsAutomator, and improved record detail widgets.
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