SmartSuite Blog

ServiceNow vs. Freshservice vs. SmartSuite: Which One Is Better?

Are you trying to determine whether ServiceNow or Freshservice is the better ITSM solution for your organization?

Rick Palaia

14 mins

What's New in SmartSuite: August 2025

The August 2025 release brings some of the most transformative updates yet, combining intelligent automation with powerful customization options. Highlights include the new AI Assist: Custom Prompt (BETA) for building AI-powered workflows, enhanced record layouts with tabs and conditional tabs, seamless PDF generation via DocsAutomator, and improved record detail widgets.

Emma Montgomery

6 minutes

What's New in SmartSuite: July 2025

Emma Montgomery

10 minutes

Automate Task Creation with Looping Automations

Gavin Brennen

6 minutes

SmartSuite Announces Integration with X-Analytics to Empower CISOs with Financially-Driven Cyber Risk Management Success

SmartSuite, the leading no-code platform for managing enterprise workflows and GRC processes, today announced a strategic integration with X-Analytics, the industry leader in cyber risk economics management.

Jon Darbyshire

5 minutes