Governance, risk and compliance

SmartSuite for the Chief Risk Officer

The Chief Risk Officer owns the enterprise risk framework: appetite, taxonomy, assessment method and the board's view of exposure. They integrate operational, cyber, third-party and resilience risk into one picture and make sure every top risk has an owner and a funded response.

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What you own

The Chief Risk Officer owns the enterprise risk framework: appetite, taxonomy, assessment method and the board's view of exposure.

  • Set and maintain the enterprise risk appetite, taxonomy and assessment methodology
  • Chair the management risk committee and report risk posture to the board
  • Aggregate risk across operational, financial, cyber, third-party and resilience domains
  • Ensure every top risk has an accountable owner and a tracked treatment plan
  • Oversee key risk indicators and escalation thresholds
  • Coordinate the second line with internal audit and compliance
  • Approve the risk-based inputs to strategy, capital and continuity decisions

At a glance

The GRC processes this role owns, touches and depends on.

Owns

accountable for the process

risk, reporting

Touches

contributes or approves

resilience, third-party, compliance, issues-actions

Depends on

consumes its output

audit, privacy, esg, ai-governance

How the GRC processes connect

Three lines of defense set the frame; the chain shows where each process hands off to the next. Colors follow the role: navy is owned, blue is touched, gray is depended on.

Reporting lines

Who this role reports to, who reports to them, and the peers they work with most.

Reports to

Chief Executive Officer

Chief Executive Officer

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Direct reports

Enterprise Risk Director

Enterprise Risk Director

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Fraud Risk Manager

Fraud Risk Manager

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Model Risk Manager

Model Risk Manager

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Third-Party Risk Manager

Third-Party Risk Manager

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Head of Operational Resilience

Head of Operational Resilience

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AI Risk Officer

AI Risk Officer

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Issue and Action Management Lead

Issue and Action Management Lead

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GRC Platform Administrator

GRC Platform Administrator

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Works closely with

Chief Compliance Officer

Chief Compliance Officer

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Chief Audit Executive

Chief Audit Executive

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Chief Financial Officer

Chief Financial Officer

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Risk Committee Member

Risk Committee Member

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Chief Information Security Officer

Chief Information Security Officer

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Board Risk Committee Chair

Board Risk Committee Chair

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How SmartSuite supports this role

Lead

Risk management. Gives the CRO one live risk register with heat maps, KRIs and roll-ups from every business unit, so top-risk exposure and mitigation status are read in real time rather than compiled quarterly.

Operational resilience. Links important business services, BIAs and continuity plans to the risks they protect, so resilience readiness appears in the same exposure view.

Third-party risk. Rolls vendor risk tiers and open remediation into the enterprise register so critical-vendor exposure is part of the risk picture.

Issues and actions. Tracks every mitigation plan with an owner, a due date and automated escalation, so the CRO can see which treatments are slipping before the committee meets.

Reporting. Produces executive and board risk reports from live data, including strategic exposure trends, without a manual deck-building cycle.

Products this role uses most

Enterprise Risk Management (ERM)
Centralize enterprise risk management with standardized assessments, dashboards, and linked workflows that align risk, controls, and mitigation across your organization.
Risk and Control Self-Assessment (RCSA)
Run risk and control self-assessments with consistent scoring models, evidence on each assessment, and dashboards of risk exposure and control effectiveness.
Operational Resilience
Define critical services, map dependencies, and validate recovery strategies to ensure business continuity, regulatory alignment, and organizational resilience.
Third-Party Risk Management
Standardize vendor due diligence, centralize assessments, and monitor ongoing risk exposure to ensure supplier reliability and compliance.
Issues Management
Track and remediate issues across audits, risk, and compliance with structured workflows, clear ownership, and real-time visibility into resolution status.
Cyber Threat Management
Identify and respond to cyber threats with real-time visibility, structured workflows, and integrated risk and incident management.

Industry reference

COSO ERM (2017) and ISO 31000:2018 describe the framework the Chief Risk Officer owns: a stated risk appetite, one taxonomy, a repeatable assessment method and risk reported alongside strategy. US federal agencies carry the same duty through OMB Circular A-123, which has required enterprise risk management since 2016.

In banking the role is prescribed. The Basel Committee's corporate governance principles (2015) expect an independent risk function led by a CRO with access to the board, and the Federal Reserve's enhanced prudential standards require large bank holding companies to appoint one who reports to both the chief executive and the board's independent risk committee. Insurers carry the equivalent duty through the Solvency II risk-management function and the ORSA, mirrored in the NAIC ORSA Model Act.

Related roles

Chief Executive Officer

Chief Executive Officer

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Frequently asked questions

What is the Chief Risk Officer accountable for?

The Chief Risk Officer owns the enterprise risk framework: the risk appetite, taxonomy and assessment methodology, the chairing of the management risk committee and the board's view of exposure. They aggregate risk across operational, financial, cyber, third-party and resilience domains, ensure every top risk has an accountable owner and a tracked treatment plan, oversee key risk indicators and escalation thresholds, coordinate the second line with internal audit and compliance and approve the risk inputs to strategy, capital and continuity decisions.

How does SmartSuite give a Chief Risk Officer one live risk register?

SmartSuite gives the CRO one live risk register in Enterprise Risk Management (ERM), with heat maps, key risk indicators and roll-ups from every business unit, so top-risk exposure and mitigation status are read in real time rather than compiled quarterly. Risk and Control Self-Assessment (RCSA) feeds the first line's assessments into that register, which means the CRO's aggregate view rests on the business units' own assessments rather than on a central estimate.

How does resilience readiness appear in the risk picture?

Operational Resilience links important business services, BIAs and continuity plans to the risks they protect, so resilience readiness appears in the same exposure view as the risks themselves. For a top risk the CRO can see which services it threatens, whether their plans are current and tested and what the impact tolerances are, which turns continuity from a separate program into part of the risk conversation the Head of Operational Resilience and the CRO already have.

How is third-party exposure rolled into the enterprise register?

Third-Party Risk Management rolls vendor risk tiers and open remediation into the enterprise register, so critical-vendor exposure is part of the risk picture rather than a separate report from procurement. The Third-Party Risk Manager maintains the vendor assessments; the CRO sees which critical vendors carry open findings and how much critical-vendor exposure the register carries, and Cyber Threat Management supplies the cyber exposure the Chief Information Security Officer owns in the same view.

How does the CRO see which risk treatments are slipping?

Every mitigation plan is tracked in Issues Management with an owner, a due date and automated escalation, so the CRO can see which treatments are slipping before the committee meets. The requirement that every top risk has an accountable owner and a funded response is visible in the record: a risk without an owner or with an overdue action stands out, and automated escalation follows when a due date passes rather than waiting for someone to notice.

How does the Chief Risk Officer report to the board?

SmartSuite produces executive and board risk reports from live data, including strategic exposure trends, without a manual deck-building cycle. The CRO reports to the Chief Executive Officer and the Board Risk Committee Chair from the same register the committee can read directly, and coordinates with the Chief Compliance Officer and Chief Audit Executive on shared records of risks, controls and findings, so the second line's view and internal audit's assurance refer to the same risks.

How quickly can a risk function move its register into SmartSuite?

New customers can start with SmartSuite Onboarding, a guided four-week program around one or two priority workflows. For a risk function the first workflow is the risk register: load the taxonomy and appetite, bring in the current register with owners and treatment plans and set the key risk indicators and escalation thresholds. The Enterprise Risk Director, Operational Risk Manager, IT Risk Manager and Third-Party Risk Manager each operate their domain in the same register, so the board's view of exposure is served from one governed record.

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