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Field Services

Field Services

Get information at your fingertips to drive efficiency, streamline your processes and optimize your service management experience.

Field service managers love SmartSuite
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Manage
Work Orders

Track every step of your work order processes from Quote to Cash. Adapt and change SmartSuite to meet your distinct process needs so you can focus on creating stand-out service experiences.

Care for
Your Assets

Make sure your teams have the right materials, tools and equipment to keep tabs on your assets and knock their work out of the park.

Manage Vendors
& Contractors

Build long-term relationships and deliver exceptional service to all of your customers, no matter their size.

Tackle
Projects & Issues

Get a central spot to manage all your work so you can deal with issues in real-time as they appear.

How SmartSuite Works for Your Team

SmartSuite unites your information, processes and collaboration tools. See how our key features can be used to help your team reach its goals.

Visualize your service orders

Keep tabs on all your service orders and projects in a single view through dynamic reports and dashboards. Drill into the details to identify bottlenecks and continuously improve.

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Bring teams together

Create a culture of collaboration by tapping expertise, asking critical questions and tackling issues as they appear, right where the work is being done.

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Delivery quality

Create teams and map resources to your orders and projects. Build in quality controls and oversight to deliver the best results, every time.

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Automatically prioritize tasks

Use integrated task management to respond efficiently and reach out proactively, with triggers to push and pull action during your daily work.

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React in real-time

React to the needs of your customers in real time. Support team members on the front-lines of delivery and ensure they have the resources they need when they need them.

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Trigger action

Automate any process to keep your services running smoothly. Set simple rules to trigger action and put shape to a new way of operating.

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Explore All Features

Field Services

Manage service orders from start to completion.

Service Orders

Manage service orders from start to completion. Assign products, team members or technicians. Built for companies offering discrete business or consumer services.

Manage service orders from start to completion.
Streamline every aspect of project management

Project Management

This solution is for any team or company seeking a comprehensive, flexible project management suite to track work efforts and major milestones. Manage multi-team workstreams, deliverables, status reports and more.

Streamline every aspect of project management
Create maintenance schedules, manage asset lifecycles, locations, and responsibilities

Company Assets

Track company physical assets (beyond IT equipment). Create maintenance schedules, manage asset lifecycles, locations, and responsibilities.

Create maintenance schedules, manage asset lifecycles, locations, and responsibilities
Power your field teams to create new incident reports on the fly, capture data, photo and documents in real time, and manage escalations to ensure the proper response protocols kick into gear

EHS Incidents

Power your field teams to create new incident reports on the fly, capture data, photo and documents in real time, and manage escalations to ensure the proper response protocols kick into gear.

Power your field teams to create new incident reports on the fly, capture data, photo and documents in real time, and manage escalations to ensure the proper response protocols kick into gear

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Coming Soon !

Our awesome native apps are coming along and will be published really soon !

Will be available by January 1, 2022