SmartSuite blog
Guides, comparisons and product updates on connected GRC, IT, project and business operations from the SmartSuite team.
What's new in SmartSuite, November 2026
Service accounts give integrations their own identity. Plus every October update, plan availability and where to meet us in November.
Governance, Risk & Compliance
IT Service Delivery
Project & Portfolio Management
Business Operations
Comparisons
What's new
Recently Published
Protecht Pricing: Is It Worth It For GRC In 2026?
In 2026, Protecht pricing has become a key question for GRC teams evaluating enterprise risk and compliance platforms.
Corporater Pricing: Is It Worth It For GRC In 2026?
Corporater has long positioned itself as a strategic performance and GRC platform, helping enterprises connect compliance, risk, and business goals in a single solution.
10 Best Corporater Alternatives & Competitors In 2026
Corporater promises to do it all - GRC, performance management, strategy execution, and even business intelligence - in one platform.
10 Best Regulatory Change Management Software & Tools In 2026
Are you looking for regulatory change management software to stay ahead of evolving laws, reduce compliance risk, and keep your organization audit-ready?
10 Best Vendor Management Software & Tools In 2026
Are you looking for vendor management software to streamline supplier relationships, reduce risk, and keep your organization compliant?
10 Best IT Asset Management Software & Tools In 2026
Are you looking for IT asset management software to streamline the entire lifecycle of your hardware, software, and digital resources?
CRI as the First Unified, Harmonized Framework for Financial Services
For decades, financial institutions have been guided by regulatory frameworks that grew independently, evolved in isolation, and often overlapped in ways that made operational consistency difficult.
What's New in SmartSuite: December 2025
December’s updates bring smarter formula validation, enhanced chart formatting, new scripting utility functions, and improved automation safeguards—helping you build, visualize, and scale your work in SmartSuite with greater reliability and control.
From Framework Fatigue to Framework Harmony
Financial institutions are drowning in overlapping frameworks. The CRI Profile and SmartSuite’s GRC Solution Suite are changing that, bringing clarity, efficiency, and harmony to risk and compliance management.
What's New in SmartSuite: November 2025
This month’s release introduces enhancements that streamline how teams manage data, collaborate, and scale their work in SmartSuite. From more flexible record views and improved permissions to smarter automations and solution packaging, these updates are designed to reduce friction and elevate everyday workflows.
Insights from the CRI Conference: Use Cases, Momentum & Cultural Shift
For the first time in my 25-year journey across cybersecurity, risk, compliance, audit, and operational resilience, from building early cyber practices at EY, to launching ArcherIRM during the formative years of GRC, to watching global institutions evolve through SmartSuite, I witnessed something I have rarely seen at this scale.
The Coming Convergence of GRC, Cyber, and Resilience
SmartSuite CEO Jon Darbyshire explains how GRC, cybersecurity, and resilience are converging, and why frameworks like the CRI Profile are accelerating a new era of connected risk management.
AI + GRC: Moving from Automation to Augmentation
Automation made GRC faster. AI will make it smarter. Jon Darbyshire explores how augmentation, not automation, defines the future of intelligent, connected risk management.
The Turning Point For Financial Services Cyber Risk: Why The CRI Profile Changes Everything
After 25 years in GRC, SmartSuite CEO Jon Darbyshire has never seen momentum like the Cyber Risk Institute’s CRI Profile is generating. In this article, he shares firsthand observations from the Austin conference, and why the CRI Profile marks a turning point in how financial institutions measure, manage, and communicate cyber risk.
Redefining Risk Transparency: What Boards Really Want
Boards don’t want dashboards, they want answers. Jon Darbyshire explores how frameworks like CRI and SmartSuite’s GRC Solution Suite are redefining risk transparency and board-level trust.
What's New in SmartSuite: October 2025
This month’s updates make SmartSuite smoother across desktop and mobile, with Conditional Fields, faster linked record creation, enhanced mobile navigation, UI improvements for clarity and speed, and more.
ServiceNow vs. BMC Helix vs. SmartSuite: Which One Is Better?
Are you trying to figure out if ServiceNow or BMC Helix is the better ITSM solution for your organization?
ServiceNow vs. Freshservice vs. SmartSuite: Which One Is Better?
Are you trying to determine whether ServiceNow or Freshservice is the better ITSM solution for your organization?
What's New in SmartSuite: August 2025
The August 2025 release brings some of the most transformative updates yet, combining intelligent automation with deeper customization options. Highlights include the new AI Workflow Agent: Custom Prompt (BETA) for building AI-native workflows, enhanced record layouts with tabs and conditional tabs, PDF generation via DocsAutomator, and improved record detail widgets.
What's New in SmartSuite: July 2025
SmartSuite's July 2025 release brings a redesigned Home Page with solution categories and workspace branding, an “Other” option and selection limits for select fields, field-level comments, passcode-protected forms, and charts that can include empty values.
What's New in SmartSuite: June 2025
The June 2025 release introduces updates that make SmartSuite forms, automations, and integrations more flexible and action-driven. From clickable form logos that link visitors back to your website, to inline JSON node editing in automations, to button-triggered workflows, and expanded Make.com connector actions—this release is all about giving teams more control and efficiency in how they design, automate, and connect their processes.
What's New in SmartSuite: May 2025
The May 2025 release makes SmartSuite smarter and more visual: a Looping action for automations, native Grid View widgets on mobile dashboards, a workspace Usage page for automation and API limits, cover images in form linked-record selectors, and inline widget placement on dashboards.
