RCSA
Orchestrate consistent risk and control assessments across business units with built-in scoring, evidence capture, and automated follow-ups.
Solution Overview
The RCSA (Risk & Control Self-Assessment) solution enables organizations to evaluate the effectiveness of their internal controls and risk management practices consistently across departments.
SmartSuite standardizes RCSA workflows, making it easy for control owners to complete assessments, attach evidence, and track remediation activities from a single platform.
The solution supports industry frameworks such as COSO, ISO 31000, NIST, and the CRI Profile, allowing you to map controls and risks to specific domains and automatically calculate control effectiveness scores.
Centralized dashboards deliver real-time visibility into assessment progress, control weaknesses, and overall risk exposure — providing a complete view of operational resilience.
Core Capabilities
SmartSuite’s RCSA Solution simplifies risk and control evaluations by combining structured workflows with no-code automation and reporting tools that keep leadership informed and auditors ready.
Control Inventory Management
Maintain a centralized list of controls linked to risks and business processes.
Assessment Workflows
Assign and track self-assessments with approval chains and due dates.
Scoring & Weighting Models
Configure qualitative or quantitative scoring models for control effectiveness.
Evidence Collection & Attachments
Upload supporting documents and link to testing results.
Remediation Tracking
Automatically generate corrective actions for controls rated as ineffective.
Dashboards & Analytics
Visualize assessment status, risk heatmaps, and control ratings by business unit.
Audit History & Reporting
Export assessment results with time-stamped logs for audits and examinations.
The Assessment Lifecycle
SmartSuite guides users through every phase of the RCSA process — ensuring consistency and traceability from risk identification to reporting.
Plan & Scope
Define assessment frequency, participants, and control coverage.
Identify Risks & Controls
Map risks to controls within each process.
Assess & Score
Evaluate control effectiveness and record findings.
Remediate & Validate
Assign actions for deficiencies and verify resolution.
Report & Review
Generate reports for management and audit stakeholders.
Who Uses This Solution
The RCSA solution supports risk, compliance, and business process owners who need a reliable, repeatable method for evaluating risk and control performance.

Links assessment outcomes to enterprise risks.
Provides responses, documentation, and evidence.
Ensures policies align with regulatory frameworks and internal controls.
Verifies version control and policy attestations for audit evidence.
Monitors overall control effectiveness and risk exposure.
Connected GRC Ecosystem
SmartSuite solutions form a unified GRC architecture. ERM connects with related solutions to synchronize data, workflows, and reporting.
Artificial Intelligence
SmartSuite's AI generates insights, summarizes complex results, and predicts risks within existing workflows to support proactive decisions.
Detect patterns across registers, incidents, and control failures; generate mitigation recommendations.
Automations
Use SmartSuite's no-code engine to eliminate repetitive tasks and ensure accountability across risk operations.
Detect patterns across registers, incidents, and control failures; generate mitigation recommendations.
Integrations
Integrate with the tools your teams use every day. Keep controls, incidents, and risk data in sync through prebuilt connectors and open APIs.
Detect patterns across registers, incidents, and control failures; generate mitigation recommendations.
Frequently Asked Questions
Answers to common questions about SmartSuite’s pricing models, plan options, and onboarding programs.
SmartSuite offers four plan types: Team, Pro, Enterprise, and Signature.
- Team, Pro, and Enterprise Plans use a per-user pricing model with feature and usage limits designed to scale as your organization grows.
- Signature Plan provides per-solution pricing for enterprises that need to license specific SmartSuite Solutions — such as GRC, ITSM, or Procurement — for large user populations with advanced governance and support requirements.
You can start by filling out the partner program registration form here.
By signing up to the Service Provider Partner Program you agree to our terms and conditions.
There is no cost. However, there are additional eligibility requirements to join.
First, you must be a customer of SmartSuite to be eligible to participate in the Service Provider Partner program. We believe it is important for all of our partners to be active SmartSuite users (minimum 5 active account members). It’s difficult to recommend a SaaS product that you do not see value in using yourself!
Additionally, you must have 15+ employees and $1.5M in annual revenue to join our network of solution partners.
You will be able to work leads through your sales process to a closed-won or closed-lost state.
You will be able to work leads through your sales process to a closed-won or closed-lost state.
Discover the Power of Connected GRC
Break down silos, improve collaboration, and streamline compliance. SmartSuite helps GRC teams achieve more — with integrated data, automation, and a shared source of truth across the organization.