Solution

RCSA

Orchestrate consistent risk and control assessments across business units with built-in scoring, evidence capture, and automated follow-ups.

Solution Overview

The RCSA (Risk & Control Self-Assessment) solution enables organizations to evaluate the effectiveness of their internal controls and risk management practices consistently across departments.
SmartSuite standardizes RCSA workflows, making it easy for control owners to complete assessments, attach evidence, and track remediation activities from a single platform.

The solution supports industry frameworks such as COSO, ISO 31000, NIST, and the CRI Profile, allowing you to map controls and risks to specific domains and automatically calculate control effectiveness scores.

Centralized dashboards deliver real-time visibility into assessment progress, control weaknesses, and overall risk exposure — providing a complete view of operational resilience.

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Core Capabilities

SmartSuite’s RCSA Solution simplifies risk and control evaluations by combining structured workflows with no-code automation and reporting tools that keep leadership informed and auditors ready.

Control Inventory Management

Maintain a centralized list of controls linked to risks and business processes.

Assessment Workflows

Assign and track self-assessments with approval chains and due dates.

Scoring & Weighting Models

Configure qualitative or quantitative scoring models for control effectiveness.

Evidence Collection & Attachments

Upload supporting documents and link to testing results.

Remediation Tracking

Automatically generate corrective actions for controls rated as ineffective.

Dashboards & Analytics

Visualize assessment status, risk heatmaps, and control ratings by business unit.

Audit History & Reporting

Export assessment results with time-stamped logs for audits and examinations.

The Assessment Lifecycle

SmartSuite guides users through every phase of the RCSA process — ensuring consistency and traceability from risk identification to reporting.

1

Plan & Scope

Define assessment frequency, participants, and control coverage.

2

Identify Risks & Controls

Map risks to controls within each process.

3

Assess & Score

Evaluate control effectiveness and record findings.

4

Remediate & Validate

Assign actions for deficiencies and verify resolution.

5

Report & Review

Generate reports for management and audit stakeholders.

Who Uses This Solution

The RCSA solution supports risk, compliance, and business process owners who need a reliable, repeatable method for evaluating risk and control performance.

Risk Manager

Links assessment outcomes to enterprise risks.

Control Owner

Provides responses, documentation, and evidence.

Compliance Officer

Ensures policies align with regulatory frameworks and internal controls.

Internal Auditor

Verifies version control and policy attestations for audit evidence.

Executive Sponsor / CRO

Monitors overall control effectiveness and risk exposure.

Connected GRC Ecosystem

SmartSuite solutions form a unified GRC architecture. ERM connects with related solutions to synchronize data, workflows, and reporting.

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Controls & Compliance
Associate risks with policies and standards that govern mitigation.
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Artificial Intelligence

SmartSuite's AI generates insights, summarizes complex results, and predicts risks within existing workflows to support proactive decisions.

AI Risk Insights

Detect patterns across registers, incidents, and control failures; generate mitigation recommendations.

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Automations

Use SmartSuite's no-code engine to eliminate repetitive tasks and ensure accountability across risk operations.

AI Risk Insights

Detect patterns across registers, incidents, and control failures; generate mitigation recommendations.

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Integrations

Integrate with the tools your teams use every day. Keep controls, incidents, and risk data in sync through prebuilt connectors and open APIs.

AI Risk Insights

Detect patterns across registers, incidents, and control failures; generate mitigation recommendations.

Frequently Asked Questions

Answers to common questions about SmartSuite’s pricing models, plan options, and onboarding programs.

What are the different SmartSuite plan types?

SmartSuite offers four plan types: Team, Pro, Enterprise, and Signature.

  • Team, Pro, and Enterprise Plans use a per-user pricing model with feature and usage limits designed to scale as your organization grows.
  • Signature Plan provides per-solution pricing for enterprises that need to license specific SmartSuite Solutions — such as GRC, ITSM, or Procurement — for large user populations with advanced governance and support requirements.
How does the Signature Plan differ from other plan types?

You can start by filling out the partner program registration form here.

Are there limits on automations, API calls, or usage?

By signing up to the Service Provider Partner Program you agree to our terms and conditions.

What onboarding, training, and support services are included?

There is no cost. However, there are additional eligibility requirements to join.

First, you must be a customer of SmartSuite to be eligible to participate in the Service Provider Partner program. We believe it is important for all of our partners to be active SmartSuite users (minimum 5 active account members). It’s difficult to recommend a SaaS product that you do not see value in using yourself!

Additionally, you must have 15+ employees and $1.5M in annual revenue to join our network of solution partners.

Can SmartSuite provide customized pricing for complex organizations?

You will be able to work leads through your sales process to a closed-won or closed-lost state.

How can I get a customized quote for my organization?

You will be able to work leads through your sales process to a closed-won or closed-lost state.

Discover the Power of Connected GRC

Break down silos, improve collaboration, and streamline compliance.
SmartSuite helps GRC teams achieve more — with integrated data, automation, and a shared source of truth across the organization.