What's New in SmartSuite: March 2025

Emma Montgomery
Onboarding Specialist
February 1, 2025
7 minutes
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March 2025 Product Updates

The March 2025 release is one of SmartSuite’s most feature-packed updates yet, delivering new ways to manage visibility, media, dashboards, and automations. From “View As” for administrators validating permissions, to a centralized Image Library with AI and Unsplash integration, to the highly requested Card View Widget and Webhook Triggers—this release is designed to give teams more control, flexibility, and interactivity. Additional enhancements like Linked Record cover images, two-line card headings, new chart types, and the Button Row Widget make SmartSuite more powerful and intuitive than ever.

View as Another User

Whats New page - View As

The View As feature allows administrators to view a business workflow (solution) from the perspective of another user. This helps administrators quickly understand if they have configured the solution permissions and interface as desired.

Key Highlights:

• "Viewing As" Capability: Administrators and Solution Managers can now view a business workflow (solution) from the perspective of another user, team, or role to validate permissions and configurations.
• Access Through Solution Action Menu:
The feature is seamlessly integrated into the existing 'Solution Action Menu,' allowing quick access to "View As" mode.
• Comprehensive User Perspective:
Displays the entire solution, including interface elements, permissions, and data, exactly as the selected user would see it.

The "Viewing As" feature provides powerful tools for administrators to ensure that solution configurations align perfectly with user permissions, enhancing both security and the overall user experience in SmartSuite.

Watch Feature Overview Video
Learn More In This Help Article

Image Library

Blog image - Asset Library

The Image Library simplifies image management across Widgets, Forms, and Workspace Logos, enabling users to upload, reuse, and organize images efficiently. It integrates Unsplash for stock images and includes an AI Image Generator for custom creations.  

Key Highlights:

• Centralized Management: Upload, organize, and reuse images across SmartSuite.
• Unsplash Integration:
Find high-quality images from Unsplash by entering a keyword or description. Choose from a curated selection of free-to-use images that fit your needs.
• AI Image Generation:
Generate unique images by describing what you need. AI will create a selection of visuals tailored to your input, giving you fresh and customizable design options.
• Permissions Control:
Administrators can manage global images; users access and reuse them.
• Integrated Access:
Available in widgets, forms, dashboards, and workspace settings.

See Feature Overview Video
View Help Article

Card View Widget

Whats New page - Dashboards Card View

The Card View Widget brings the flexibility and visual appeal of SmartSuite’s Card View directly into your dashboard, allowing you to organize and display records in a structured, intuitive format.

Key Highlights:

• Dashboard Integration: View and interact with records in a card-style layout without leaving your dashboard.
• Customizable Display: Choose which fields to display, ensuring relevant data is highlighted.
• Drag-and-Drop Interaction: Reorder records easily for better organization and workflow efficiency.
 Expandable Cards: Click on a card to view full details or make quick edits.
• Consistent Card View Experience: Matches the functionality of the existing SmartSuite Card View for a seamless experience.

This Card View Widget enhances data visualization, organization, and workflow management, making SmartSuite dashboards more interactive and user-friendly.

See Feature Overview Video
View Help Article

Automations: Webhook Trigger

Whats New page - Webhook

The Webhook Trigger allows you to initiate SmartSuite automations from external services or custom applications by sending an HTTP request to a unique, system-generated URL. It supports both GET and POST methods, handles JSON data, and enables mapping incoming payload fields for use in subsequent automation steps.

Key Highlights

• Unique Webhook URLs: SmartSuite generates a dedicated endpoint you can copy and use in external services or code, making it easy to trigger automations.
• GET & POST Support: Configure your automation to accept query parameters (GET) or JSON data (POST), with future expansion to additional content types.
• Robust Error Handling: Standard HTTP status codes (e.g., 400, 415, 429) are returned for invalid payloads, unsupported encodings, or rate limit violations.
• Security & Rate Limits: IP whitelisting, 5 requests per second, and a 1 MB max payload size help protect against misuse and service overload.
• Selective Mapping: Only the payload fields you configure will be used in automation steps; unused fields are safely ignored.

See Feature Overview Video
View Help Article

Linked Record Cover Images

Whats New page - LR Cover Image

We’ve introduced a new enhancement to Linked Records that allows you to designate a “Cover Image” from any Files and Images or Lookup to Files and Images field—and display it across multiple formats. This update also lets you click on a record’s thumbnail to view all associated images in a convenient gallery.

Key Highlights

• Cover Image in Every Display: Choose a cover image for Linked Records in all supported display formats.
• Clickable Thumbnails: When clicked, the cover image now opens a gallery so you can browse all files and images in the record.
• Lookup Field Support: Images from Lookup fields can also be used and viewed in the same gallery experience.

We hope this update makes your Linked Records more visually engaging and improves your workflow efficiency. Enjoy the new cover image and gallery features!

See Feature Overview Video
View Help Article

Card Heading Enhancements

widget_2_lines

We’re making SmartSuite even more flexible! Now, card headings in Kanban and Card views support two rows of text, giving you clearer, more readable titles at a glance.

What’s Improved?

 Expanded Headings: Card titles now support up to two lines, making it easier to display longer names or key details.
 Better Readability: No more truncated text—important information stays visible at a glance.
• Improved Organization: Helps you scan and manage your cards with greater clarity.

A small but mighty enhancement for better organization and usability - Try it out today!

View Card Help Article
View Kanban Help Article

New Chart Types for Dashboards: Bubble, Scatter, and Heatmap

Whats New page - Bubble and Scatter Widgets


We’ve expanded the chart options available in Dashboards! Now, you can add Bubble and Scatter charts—previously exclusive to Chart View—directly to your dashboards. Plus, Heatmaps (previously released) provide valuable insights into data density and patterns.

Key Highlights

 Bubble Charts visualize three dimensions of data, using bubble size to represent an additional variable.
• Scatter Charts display relationships between two numerical variables, helping identify trends, clusters, and outliers.
• Heatmaps (previously released) allow you to analyze data density across a grid, making patterns and anomalies easier to spot.

See Feature Overview Video
View Help Article

Button Row Widget

Whats New page - Webhook

The Webhook Trigger allows you to initiate SmartSuite automations from external services or custom applications by sending an HTTP request to a unique, system-generated URL. It supports both GET and POST methods, handles JSON data, and enables mapping incoming payload fields for use in subsequent automation steps.

Key Highlights

Unique Webhook URLs: SmartSuite generates a dedicated endpoint you can copy and use in external services or code, making it easy to trigger automations.
• GET & POST Support: Configure your automation to accept query parameters (GET) or JSON data (POST), with future expansion to additional content types.
• Robust Error Handling: Standard HTTP status codes (e.g., 400, 415, 429) are returned for invalid payloads, unsupported encodings, or rate limit violations.
• Security & Rate Limits: IP whitelisting, 5 requests per second, and a 1 MB max payload size help protect against misuse and service overload.
• Selective Mapping: Only the payload fields you configure will be used in automation steps; unused fields are safely ignored.

See Feature Overview Video
View Help Article

March 2025’s updates elevate SmartSuite across the board—making permissions easier to validate, dashboards more dynamic, forms and records more engaging, and automations more connected to external tools. Whether you’re designing polished dashboards, organizing media, or streamlining workflows, these features give you greater confidence and control in how you build and manage your workspace. Together, they reinforce SmartSuite’s mission to deliver a flexible, modern platform that adapts seamlessly to your team’s evolving needs.

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