OneTrust Pricing: Is It Worth It In 2025? [Reviewed]

Even though OneTrust’s pricing is not disclosed on the website, as it is fully custom, I still managed to find user reviews to find how much it costs for them.

In this guide, I’ll review OneTrust’s pricing structure, going over how they figure out how much to charge you, and discuss reported numbers.

➡️ At the end of this article, I’ll introduce you to an alternative to OneTrust for governance, risk, and compliance (GRC) that offers a more affordable pricing structure, better customer support, and is easier to set up.

OneTrust’s Pricing Structure

OneTrust offers different pricing plans for its 5 product lines, all of which have custom pricing:

Consent & Preferences: The ability to capture and activate consent, preferences, and first-party data across your user touchpoints.
Privacy Automation: Being able to simplify compliance, improve operational efficiency, and help your business better use personal data.
Third-Party Management, including third-party risk management and the ability to fully manage your third-party lifecycle.
Tech Risk & Compliance: Helping you scale governance, risk, and compliance, and maturing your risk program.
AI Governance to let you gain visibility and control over your AI technology and empower risk-based decisions.

Does OneTrust Have A Free Plan?

OneTrust does not have a free plan, but it offers free tools that you can use for basic tasks, such as creating a CCPA opt-out builder.

The platform offers 3 free tools that you can get started with at no cost:

Cookie banner gallery that offers several cookie banner and preference center layouts that you can customize to fit your brand.
OneTrust DataGuidance Research that lets you get the complete enterprise edition of the tool’s cookie compliance tool for your first domain.
CCPA opt-out builder that lets you create a Do Not Sell notice to comply with CCPA Opt-Out requirements.

How Does OneTrust Calculate Its Pricing?

According to OneTrust, each solution package has one or more value-based usage meters that determine the final pricing that you’ll receive.

Alternatively, solutions that support privacy, technology, third-party, or AI risk and compliance programs are metered on admin users and the size of inventory managed by the software.

On the other hand, the tool’s products that are focused on responsible data collection and usage are metered based on either:

Number of data profiles.
Visitors.
Data volume.

➡️ The platform also offers scalability in cases where you exceed your usage limit, or you’ll be asked to transition to the next tier for cost savings.

How Much Does OneTrust Really Cost?

The median OneTrust buyer pays $11,500 per year for the platform, based on data from 325 purchases from Vendr.

According to Vendr, the entry threshold for the platform can be as low as $1,620/year, while for an enterprise-grade solution it can cost up to $42,534/year.

Additionally, according to more insider information from Spendflo, OneTrust’s pricing is as follows based on what they were able to find:

$3,680/month for data mapping, third-party risk, incident management, and privacy impact assessments in the Privacy Essentials Suite.
$827/month for a single domain in the Consent & Preference Essentials plan.
$1,100/month for cookie consent, user consent records, and privacy policy generation.
$1,125/month for CCPA compliance and $2,275/month for GDPR compliance, with additional features for privacy rights automation, cookie consent, and third-party risk management.

Does OneTrust Provide Good Value for Money?

Despite OneTrust’s advanced solutions, which offers a suite of privacy, security, and third-party risk management capabilities, its considerably high cost can be a deal-breaker for SMEs or corporations with limited budgets

Here’s an example of a team lead from a small organization who complains that the pricing for the software has been high for their company:

‘’Pricing for the software is high.’’ – G2 Review.

The conclusion of whether OneTrust provides good value for money based on 47 reviews on Capterra is 3.9/5.

Any Surprises At Contract Renewal?

I found once instance of a user complaining about a price rise after they were renewing their contract on G2.

Apparently, in 2022, there was a price increase, however, it wasn’t a complete deal-breaker for the mid-market client.

➡️ I could not find additional information whether price increases are on a case-per-case basis or for everyone. What we know is that you can expect a price increase at some point in using the tool.

‘’... And perhaps the recent price increase, but that's not something to drive us away from the product.’’ – G2 Review.

Looking For A OneTrust Alternative?

People have been looking for OneTrust alternatives not only due to the expensive pricing, but also because the platform’s UI is outdated, it has limited reporting functionality, and also a poor customer support.

‘’I would like to see better out-of-the-box reporting using the Dashboards and Reports. The Dashboard graph options are somewhat limited.’’ – G2 Review.

SmartSuite offers the best OneTrust alternative for government, risk, and compliance on the market with our modern, no-code work management solution that simplifies complex regulatory requirements.

Tailored for Banks and Credit Unions, our GRC software helps you streamline policy creation, approval, and control assessments.

SmartSuite helps compliance teams move faster, manage smarter, and adapt easily, without having to hire expensive consultants or spend hours learning how the platform works.

Let’s go over the features that make SmartSuite the ideal choice for banks and credit unions looking for a comprehensive OneTrust alternative: 👇

All-In-One Risk Management Platform

We at SmartSuite believe compliance should be simple, automated, and accessible to all financial institutions, regardless of their size.

Our no-code, easy-to-use software empowers compliance managers and CISOs to automate all GRC processes with ease.

Teams can use SmartSuite for:

Risk Management: Identify, assess, score, and monitor enterprise risks.
Compliance Management: Track regulatory requirements, controls, and evidence.
Audit Management: Manage audits, findings, and remediation workflows.
Policy Management: Publish, distribute, and track acknowledgement of policies.
Third-Party Risk: Evaluate and monitor vendors' risk and compliance posture.
Incident Management: Log, triage, and resolve compliance and risk events.

SmartSuite helps enterprises to achieve and maintain compliance without the expense and complexity of adapting legacy GRC solutions like OneTrust to accommodate new compliance requirements.

Here are the features and use cases that you’ll get with SmartSuite:

Create reports and dynamic dashboards: Your team can monitor executive views into your company’s overall risk profile with powerful charting and metrics widgets.

Collaborate and respond to risks in real-time: Instantly engage key stakeholders in real-time discussion of potential threats or vulnerabilities.

Our solution will also let you get immediate updates when critical information is available.

Streamline policy creation, in real-time approval, and control assessments: You can optimize risk management by building an integrated program on a single platform.
Keep risk and compliance data secure: You’ll be able to define your teams and manage access to information across all GRC practice areas.

Integrate with your existing systems: Our GRC software lets you integrate with existing systems and data to consolidate and centralize your data.

Automate for accuracy and efficiency: You can remove inefficiency and the chance for human error by automating repeatable workflows.

SmartSuite's no-code automation builder provides organizations with a visual interface that makes it easy to respond to events and take action. That means you can customize your GRC workflows without technical resources.

Monitor, measure and score: You’ll be able to create your own risk calculations and metrics to evaluate every aspect of organizational risk.

It’s possible to generate risk scores and evaluate key indicators with SmartSuite’s powerful calculation capabilities.

Policy management: Your organization will be able to establish a strong foundation with streamlined and flexible policy management. Simplify the entire process, from authoring to review and release.

You can assign ownership, manage revisions, and ensure your policies consistently align with key business initiatives and regulatory requirements.

PSTOS Compliance Tracker: Our custom product is designed for regulatory compliance and built on SmartSuite.

This solution focuses on data security as the core of compliance frameworks with services such as compliance readiness, virtual CISO, and IT security implementation.

Learn more about it from our CEO, Jon Darbyshire, who held a webinar on the topic:

Prioritize & Mitigate Risks With a Centralized Risk Register

SmartSuite lets you create a centralized Risk Register to help you identify potential risks to your organization.

Your team will be able to efficiently assess threats and establish risk mitigation strategies inside SmartSuite.

What’s more, you can ensure that the appropriate controls are in place and measure their effectiveness by evaluating risk indicators and displaying results in SmartSuite’s rollup reports and dashboards.

💡 Pro Tip: You can also use automation to move tasks through defined workflow stages that comply with your policies and procedures.

I know from experience how important threat management is and the need to respond quickly to incidents.

SmartSuite lets you centralize incident response and threat mitigation by linking incidents to assets and organizational data to offer context during your investigations.

You can also set up automations with our no-code automation builder to escalate critical events to make sure that your team is aware of active risks to your organization.

Pre-Built GRC Templates

We have prepared GRC templates for different use cases for teams looking to get started right away, instead of spending hours learning how the tool works.

Our general risk management template includes a:

Risk register, where you can break down the risks, the risk owner, the annual loss expectancy, risk event category, risk type, volatility, and status.

Issue assessments, where you’ll be able to see a comprehensive breakdown of each risk.

Action plans, where you can describe the actions (best practices) to mitigate the risks.

A separate tab for control standards, your findings, exception requests, risk assessment by type, and risk assessment issues.

You can customize our risk management template here.

Alternatively, check out and customize our 14 other risk management templates for various use cases, such as contract management, policy management, and incident management.

How is SmartSuite’s solution different from OneTrust?

Unlike OneTrust, our platform:

Offers a modern solution with an intuitive interface that does not confuse your team.
Has an affordable and transparent pricing model, as well as a generous free plan to help you get started.
Offers customizable dashboards and reporting capabilities.
Has automated workflows that can help you build multi-step automations to trigger actions at the right time.
Includes best-in-class customer support and account management that will help you with setting up the automations inside the platform.

💡 Case Study: Learn how MediaLab transformed operations, minimized risk, and saved $40,000+ per year by cutting software costs.

How is SmartSuite’s Pricing Different From OneTrust's?

Unlike OneTrust, SmartSuite has a free plan with access to 250+ automation actions, team collaboration, multi-dashboard views, and more.

There are four paid plans with a 14-day free trial (no CC required):

Team: Starts at $12/user per month, including Gantt charts, timeline views, 5000 automation runs, and native time tracking.
Professional: Starts at $30/user per month and adds two-factor authentication, Gmail & Outlook integrations, and unlimited editors.
Enterprise: Starts at $45/user/month and includes access to audit logs, data loss prevention, and 50,000 monthly API calls.
Signature: A customized plan tailored to your organization’s needs and team size with no predefined limits.

Next Steps For Compliance Teams: Get Started With SmartSuite & Our Templates For Free

If you’re looking to build governance, risk, and compliance workstreams and effectively prioritize and mitigate risks, you can give SmartSuite a chance with our free plan and ready-to-use GRC templates.

SmartSuite’s platform offers just the right customization, native collaboration capabilities and a library of 200+ project management templates to help compliance teams create and maintain a project management workflow.

Here’s what's in it for your team when you try SmartSuite:

Access to a generous free plan with features including multi-board views (Kanban, Chart, Map, Timeline, Card, and Calendar), 100 automations/month, and 40+ field types, including formula and linked record fields.
No-code automation builder to set up to 500,000 trigger/action workflows.
Built-in productivity tools, including time tracking, status tracking, and checklists.
Team collaboration and planning tools such as whiteboards and SmartSuite docs.
Resource management across projects and teams.
40+ field types, including the option to add your custom fields.

Or, if you’d like to talk to our experts, schedule a demo.

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