European Data Residency

European Data Residency — Keep Your Workspace Data in the EU

Host your SmartSuite workspace in the European Union instead of the United States—supporting data-sovereignty requirements, GDPR-aligned practices, and the residency commitments your customers expect.

What Is European Data Residency?

European Data Residency is a SmartSuite capability that lets qualifying customers host their workspace data in the European Union rather than the United States. It helps EU-based and internationally regulated organizations meet data-sovereignty requirements and support GDPR-aligned practices—data stays in-region while teams work on one governed platform. European Data Residency is available on the Enterprise plan.

EU Hosting

Choose Where Your SmartSuite Data Lives

SmartSuite operates in two AWS regions: the United States (AWS Ohio, US-East-2) and the European Union (AWS Ireland, EU-West-1). Qualifying Enterprise customers choose the region where their workspace data is stored—so an EU organization's records, files, and documents are hosted on EU soil.

Same platform, same capabilities, different address: residency is an infrastructure decision, not a product trade-off.

GDPR Alignment

Support GDPR Requirements With Regional Controls and a DPA

EU hosting is one part of SmartSuite's GDPR approach. Qualified Enterprise accounts can put a Data Processing Agreement in place that incorporates the EU Standard Contractual Clauses for compliant international data transfers, arranged through SmartSuite Sales.

Together—in-region hosting, a signed DPA, and SmartSuite's independently audited privacy practices—they give data-protection teams concrete artifacts for vendor assessments and records of processing.

Platform Context
How GRC Teams Use

European Data Residency

Where data lives is a governance decision. European Data Residency lets regulated and EU-based organizations adopt SmartSuite without renegotiating their sovereignty commitments.

Data-Sovereignty Mandates

An EU organization whose policies require in-region storage hosts its workspace in AWS Ireland (EU-West-1), keeping governed records and evidence inside the European Union.

Vendor Onboarding With a DPA

A data-protection officer requests a Data Processing Agreement incorporating the EU Standard Contractual Clauses as a qualified Enterprise account—closing the GDPR requirements in vendor due diligence.

In-Region Compliance Operations

A European compliance team standardizes control testing, evidence collection, and policy workflows on SmartSuite while its registers, attachments, and audit documentation stay hosted in-region.

Residency Plus Certified Practices

Pair European Data Residency with SmartSuite's Compliance Certifications—EU hosting answers where data lives, and audited SOC 2 Type II and ISO 27001 practices answer how it's protected.

Works Better Together
Related Features

Where data lives is a governance decision. European Data Residency lets regulated and EU-based organizations adopt SmartSuite without renegotiating their sovereignty commitments.

Features FAQ’s
Frequently Asked Questions About
European Data Residency
What is European Data Residency in SmartSuite?

European Data Residency lets qualifying Enterprise customers host their SmartSuite workspace data in the European Union—AWS Ireland (EU-West-1)—instead of the United States, supporting regional data-sovereignty requirements.

Where can SmartSuite data be hosted?

SmartSuite operates in two AWS regions: the United States (AWS Ohio, US-East-2) and the European Union (AWS Ireland, EU-West-1). Customers choose where their workspace data is stored.

Which plan includes European Data Residency?

European Data Residency is an Enterprise plan feature, per the SmartSuite pricing page. Contact SmartSuite Sales to arrange EU hosting for your workspace.

Does EU hosting make my organization GDPR compliant?

No single vendor feature makes an organization GDPR compliant—your own processing activities and controls determine that. EU hosting supports your data-residency requirements, and SmartSuite adds a DPA with EU Standard Contractual Clauses plus independently audited privacy practices to support GDPR-aligned operations.

Can we get a Data Processing Agreement from SmartSuite?

Yes. SmartSuite offers a DPA incorporating the EU Standard Contractual Clauses ("Model Clauses") for compliant international data transfers. DPA availability and customization apply to qualified Enterprise accounts, arranged through SmartSuite Sales.

Is SmartSuite itself audited for GDPR?

Yes. SmartSuite has undergone a formal third-party GDPR audit conducted by Prescient Assurance, with a Letter of Attestation available, alongside its SOC 2 Type II and ISO 27001 certifications.

Meet Residency Requirements Without Compromise

Host your workspace in the EU, put a DPA in place, and run governed work on infrastructure that matches your obligations.