SmartDoc AI Copilot

SmartDoc AI Copilot — Draft, Edit, and Summarize Inside SmartDocs

Open the AI assistant inside any SmartDoc field to generate drafts, refine existing text, and pull in live Record data—keeping documents moving without leaving the Record.

What Is SmartDoc AI Copilot?

SmartDoc AI Copilot is an AI writing assistant built into SmartSuite's SmartDoc rich-text field. It generates, edits, summarizes, and refines content directly inside a document—working from predefined quick prompts, custom instructions, and live Record data referenced with {{Field Name}} variables. The capability is listed on all current SmartSuite plans, every workspace includes up to 200 free AI requests, and it works anywhere SmartDocs do.

In-Document Drafting

Generate Content Without Leaving the Record

Type "/" and select Ask AI—or press the spacebar on a blank line—to open the assistant inside any SmartDoc. Pick a quick-start prompt for outlines, blog posts, press releases, or brainstormed ideas, or write a fully custom instruction, and the draft streams straight into the document.

Post-generation controls keep you in charge: continue writing, rewrite shorter, rewrite longer, or discard and try again.

Record Context

Personalize Drafts with Live Field Data

Prompts can reference other fields on the same Record using {{Field Name}} syntax, so generated content reflects the specific company, contact, incident, or control the document belongs to—not a generic template. One prompt produces record-specific output across an entire Table.

Because the context comes from structured Fields, the writing stays consistent with the data your team already governs.

Revision Controls

Refine Existing Text with Targeted Edits

Highlight any passage and scope the AI to just that selection—summarize it, generate action items, expand or condense it, improve clarity, simplify the language, or fix grammar and spelling. The rest of the document stays untouched.

Editing suggestions land as drafts you accept, iterate on, or discard—the author keeps final say over every word.

Platform Context
How GRC Teams Use

SmartDoc AI Copilot

SmartDocs carry the narrative work of governed teams—policies, procedures, assessments, and reviews. SmartDoc AI Copilot keeps that writing moving inside the Records it belongs to.

Policy Drafting and Simplification

Draft policy language from a custom prompt, then run clarity and simplification passes so the final text reads clearly company-wide—without exporting to an external editor.

Audit Meeting Follow-Ups

Summarize a long meeting-notes SmartDoc into a crisp action-item list, keeping remediation follow-ups attached to the audit Record they came from.

Executive Risk Briefs

Condense a detailed risk assessment writeup into an executive summary for the risk committee—directly inside the risk Record, with the full analysis still one scroll away.

Procedure Drafts from Record Context

Draft a control's test procedure narrative with a prompt that references {{Control Name}} and {{Framework}} fields—one instruction produces record-specific documentation across the whole control library.

AI Drafts, Team Refines

Pair the Copilot with SmartDoc Collaboration—AI produces the first pass of a policy or assessment, and the team shapes it together with real-time co-editing and comments.

Works Better Together
Related Features

SmartDocs carry the narrative work of governed teams—policies, procedures, assessments, and reviews. SmartDoc AI Copilot keeps that writing moving inside the Records it belongs to.

Features FAQ’s
Frequently Asked Questions About
SmartDoc AI Copilot
What is SmartDoc AI Copilot in SmartSuite?

SmartDoc AI Copilot is the AI writing assistant inside SmartSuite's SmartDoc rich-text field. It generates new content from predefined or custom prompts, edits and summarizes existing text, and personalizes drafts with live Record data—all without leaving the Record.

How do I open the AI assistant in a SmartDoc?

Type "/" in any SmartDoc and select Ask AI, or press the spacebar at the start of a blank line. From there, choose a quick-start prompt or type a custom instruction.

Can SmartDoc AI Copilot use data from my Record?

Yes. Prompts reference other fields on the same Record with {{Field Name}} syntax, so generated content reflects that Record's actual data—company names, contacts, incident details, or control descriptions.

Can it edit text I have already written?

Yes. Highlight a passage and the AI acts only on that selection—summarizing, expanding, condensing, improving clarity, generating action items, or fixing grammar and spelling. You accept, iterate on, or discard each result.

What AI model powers SmartDoc AI Copilot?

SmartSuite has partnered with OpenAI to power the SmartDoc assistant. Every workspace includes up to 200 free AI requests; for continued use, a Workspace Administrator can supply the organization's own OpenAI API key.

What plans include SmartDoc AI Copilot?

The SmartSuite pricing page lists SmartDoc Copilot on all current plans, and the SmartDoc field itself is available on every current plan. Each workspace's 200 free requests apply before an admin-supplied API key is needed.

Turn Blank Pages Into First Drafts in Minutes

Open any SmartDoc, type "/", and let the Copilot draft alongside your team—with your Record data as context and your judgment as the final edit.