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What's New in SmartSuite: April 2024

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SmartSuite provides work platform for standardizing workflows in the following areas:

  • Governance, Risk & Compliance
  • IT & Service Ops
  • Project / Portfolio Management
  • Business Operations
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Key takeaways

April 2024 Product Updates

At SmartSuite, we are dedicated to innovation that better equips and empowers our customers. Read on to see all the new features our product and engineering teams have been diligently working on as well as the upcoming events we have in store!

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Record View: Conditional Display of Sections

Screenshot: Record View: Conditional Display of Sections in SmartSuite

The edit record interface has been enhanced to allow you to conditionally hide or show sections and their fields. The record’s layout can adapt to certain workflows, showing sections only when they are needed.

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Record View: Show / Hide Fields

Screenshot: Show and Hide fields in SmartSuite

You can now hide fields on the edit record page to keep your interface clean and organized. Hide supporting calculations or other information that users don’t need to interact with, to create a streamlined user experience while retaining all of the information and functionality of the hidden fields.

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Page Settings: Manage Sections and Fields

Screenshot: Section Settings in SmartSuite

With the introduction of conditional sections you may now have fields or sections that are not visible on the edit interface. We’ve enhanced the page settings capabilities to provide a convenient way to manage and edit field / section properties even when they aren’t currently visible.

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Automations: Calculate to Update Record Action

Screenshot: Calculate to Update Record action in SmartSuite

A new set of basic math operations is available for numeric fields in the Update Records action. You may choose between using a Static value, a manual input, or a Dynamic value derived from another field.

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Automation: Allow a choice to Fail / Continue in Find

Screenshot: Automation: Allow a choice to Fail / Continue in Find in SmartSuite

The find records action has been enhanced to support the option to continue or fail (stop processing the automation) if no records are found. Selecting "fail" does not generate an error (or an email notification) - it simply stops the automation from continuing to the next action.

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Automations: Delete Record Action

Screenshot: Delete Action in SmartSuite

You have a new tool to use in your automations: the Delete Records action. Now you can delete records when specified conditions match, or find a list of records with the Find Action and delete in bulk.

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Automations: Dynamic Slack Channel Support

Screenshot: Dynamic Slack Channel Support in SmartSuite

The Slack automations action now supports dynamically selecting the target channel or user by referencing the value of a field in the record.

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Views: Folder Permissions

Screenshot: Folder Visibility in SmartSuite

View folders have been enhanced with a visibility setting. Now - in addition to grouping views in folders - you can determine which Member, Team or even users with particular roles can see a folder and the Views it contains.

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Forms: Ability to Remove "Powered by SmartSuite" Footer

Remove SmartSuite Branding

You can now hide SmartSuite branding on your shared Form Views. On the settings tab, uncheck the Display SmartSuite branding checkbox and the footer will be hidden (along with the header!) for a cleaner fit with your site.

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Power Search: Comments

Screenshot: Search Comments in SmartSuite

Power Search has been enhanced to index all record comments as well as their content. Now you can easily locate a record by keyword match to any text included in its comments.
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‍Learn more
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Records: Communication Shown in Activity History

Screenshot: Activity History Communication Center in SmartSuite

Record activity history has been updated to record email activities from the communications center. You'll now see emails sent and received, the sender, subject line, the time and date as well as the content of the email reflected in the containing record's history.

‍Help article: Record activity history

What's Coming Soon

  • Dashboard Shared View
  • Communication Center - Send email from Outlook or Gmail accounts
  • Document Designer: Improved image and Linked Record handling
  • 2-Factor Authentication
  • Automation Actions: Add Comments

View Our Product Roadmap

Upcoming Live Events & Trainings

Live SmartSuite Monthly Training Classes

This 3-part training includes:

  • Comprehensive overview of SmartSuite as a platform, along with key functionality training tailored for end users.
  • Deep dive into the platform, gaining insights into its building blocks and discovering how to implement effective solutions for your teams.

If you are interested in attending our live training, you can access the registration request form on the live training registration page.

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Bi-Weekly: Getting Started with SmartSuite Workshop | Upcoming dates: May 7th, 21st @ 8:00am PT

This interactive workshop offers hands-on learning opportunities to grasp the platform's fundamentals. From navigating the interface to exploring our key features, our step-by-step guidance ensures you gain a comprehensive understanding as you get started.

Register here
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The Future of Student Administration:  How to Organize and Automate for Greater Compliance | May 8th @ 8:00 am PT

Explore a SmartSuite solution for managing student compliance in healthcare education. Learn how to streamline documentation, communication, and oversight processes using innovative features.

View recording

Have questions? Join our Daily Office Hours!
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Get all your questions answered live by an Onboarding Specialist during our Live Office Hours Monday/Friday at 9:00 am PT and Wednesday at 7:00 am PT—or simply join to learn how others are finding value in the platform.

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